We have run into it at one point or another… the inspiration wall. With a plethora of blogs out there suggesting motives and methods to us on a daily basis it can be hard to lose sight of things.
Inspiration can be hard to come at times. I am always reminded of this fact when I listen to Faithless where Rollo sings ‘You don’t need eyes to see, you need vision‘.
Read More »User Research and usability testing are (should be) two of the cornerstones of any company’s efforts to improve revenue generation through their online channel.
User Research allows us to create hypothesis that are aimed at improving the website’s user-friendliness, but more common, conversion. Usability testing allows us to test those hypotheses.
The resources needed to research, document, setup and execute usability testing are not dramatic, but they aren’t effortless either.
Read More »Last week I set out to discover how trust logo recognition effects online purchase behavior. It is widely accepted that trust logos can have a positive effect on conversion rates when purchasing online, but is that enough? What about which trust logo? As someone who works in the online industry I consider myself relatively knowledgable of the different supplies of SSL certificates, but what about Joe Consumer?
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