In-Store Customer Surveys

In-Store Customer Surveys

Today I was on the receiving end of a customer surveys campaign at IKEA. It was not the first time I had noticed IKEA had started collecting customer feedback through in store systems. This time, instead of the passive fixed customer survey stations, I was pro-actively approached and asked to fill in the customer survey […]

Clicktale’s UX Salary Survey 2012

So, it has been a few weeks since I lasted posted something on my blog. Well, I was on holiday… I am sure you would do the same. In my absence, some interesting reports have published. The first one that I would quickly like to cover is Clicktale’s UX Salary Survey 2012.

Qualaroo for Custom Exit Surveys

Qualaroo for Custom Exit Surveys

Do you know of Qualaroo? You should! Nothing, in my opinion, is more valuable to a conversion optimization specialist than the voice of the customer, or should we say visitor, because let’s be honest, not every visitor is a customer… yet. Over the past years I have made avid use of different feedback tools to […]

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