Today, Userlytics officially announced their solution for mobile remote user testing for iOS devices. This unmoderated approach to usability testing is unique in that it won’t require any additional hardware to record test sessions. Through a connection between the user’s iOS device and personal computer, Userlytics is able to record remote user tests with any participant with a Bluetooth enabled…read more →
About 2 months ago I was asked to participate in creating a testimonial video for Tealeaf and how we have come to use it at Thomas Cook Netherlands to help gain insights into our customers’ experience. Although the video is quite short, not even 5 minutes, there is a lot to say about Tealeaf and CEM (Customer Experience Management) in…read more →
Web Performance is a hot topic, no doubt about it. In the wake of this year’s Velocity conference in Santa Clara, California I took a moment to talk to Coach Wei. Coach is the CEO of the web performance optimization startup Yotta operating out of Boston. In this interview I asked him about his work and his view on the…read more →
During the eDay 2010 conference, hosted by Emerce in Rotterdam, I had the opportunity for a one-on-one with Derek Sivers. Derek was the driving force behind CDBaby.com and HostBaby.com helping independent musicians sell there music via the internet. In 2008, Derek sold CDBaby and started a 2 year journey to everywhere. Living the nomadic lifestyle has been an interesting venture,…read more →
In this interview with Sean Power the response and adoption of complete web monitoring is briefly discussed and Sean shares his thoughts on Web Analytics in general.
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