Comments on: The rise of the user’s voice! http://www.actualinsights.com/2009/06/the-rise-of-the-users-voice/ web analytics, user experience en meer door Matthew Niederberger Thu, 18 Jun 2009 17:19:27 -0400 http://wordpress.org/?v=2.8 hourly 1 By: Thomas Knoll http://www.actualinsights.com/2009/06/the-rise-of-the-users-voice/comment-page-1/#comment-969 Thomas Knoll Thu, 18 Jun 2009 17:19:27 +0000 http://www.actualinsights.com/?p=304#comment-969 Thank you for including Uservoice in this great review of feedback tools. Naturally, I'm biased, and want everyone in the world to try out UserVoice.com But, I'm most excited that more and more companies are exploring an interest in discovering what their users want (rather than focusing all their time and resources on telling their users what to think). It is the customers who have figured out that they can tell companies, "It's my way or the highway"! I am discovering more and more stories every day about companies whose success is directly related to their willingness to listen to their users and respond to their feedback. Again, thank you for exploring this topic! Thank you for including Uservoice in this great review of feedback tools. Naturally, I’m biased, and want everyone in the world to try out UserVoice.com But, I’m most excited that more and more companies are exploring an interest in discovering what their users want (rather than focusing all their time and resources on telling their users what to think).

It is the customers who have figured out that they can tell companies, “It’s my way or the highway”! I am discovering more and more stories every day about companies whose success is directly related to their willingness to listen to their users and respond to their feedback.

Again, thank you for exploring this topic!

]]> By: actualinsights (Actual Insights) http://www.actualinsights.com/2009/06/the-rise-of-the-users-voice/comment-page-1/#comment-966 actualinsights (Actual Insights) Thu, 18 Jun 2009 10:02:00 +0000 http://www.actualinsights.com/?p=304#comment-966 New blog post: The rise of the user's voice! http://www.actualinsights.com/2009/06/the-rise-of-the-users-voice/ New blog post: The rise of the user’s voice! http://www.actualinsights.com/2009/06/the-rise-of-the-users-voice/

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